Introduction
Welcome to Tourest! We are committed to safeguarding the privacy of our website visitors and service users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our services, you agree to the terms of this policy.
Information We Collect
Personal Information
We may collect and process the following personal information:
- Contact Information: Name, email address, phone number, and address.
- Payment Information: Credit card details and billing address.
- Travel Details: Passport information, travel preferences, and itineraries.
- Technical Information: IP address, browser type, operating system, and usage data.
Non-Personal Information
We may collect non-personal information such as demographic data, preferences, and interests. This information is used to improve our services and provide a better user experience.
How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide travel-related services and customer support.
- Communication: To send booking confirmations, updates, and promotional materials.
- Personalization: To tailor our services and offers to your preferences.
- Payment Processing: To process payments for services and products.
- Security: To protect against fraud and ensure the security of our services.
- Legal Compliance: To comply with legal obligations and respond to legal requests.
Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist in delivering our services.
- Business Partners: Partners who offer complementary services or products.
- Legal Authorities: When required by law or to protect our rights and safety.
- Others: With your consent or at your direction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand user behavior, remember preferences, and improve our services. You can manage your cookie preferences through your browser settings.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information.
- Objection: Object to the processing of your personal information.
- Restriction: Request restriction of the processing of your personal information.
- Portability: Request the transfer of your personal information to another party.
To exercise these rights, please contact us at contact@tourest.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website
